Privacy Policy

At StanCray, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your data when you visit and make purchases on [www.stancray.com].

By using our website, you agree to the practices described in this policy.

1. Information We Collect

We collect both personal and non-personal information to provide and improve our services. The types of information we collect include:

• Personal Information:
• Name
• Email Address
• Phone Number
• Shipping and Billing Address
• Payment Details (Processed by RazorPay)
• Non-Personal Information:
• Your browsing history on our website.
• Information about your device (browser type, IP address, etc.).
• Traffic data and other analytics to improve our website performance.

2. How We Use Your Information

We use the information you provide for the following purposes:

• Order Processing and Fulfillment: To process your orders, arrange for shipping, and provide customer support.
• Communication: To send order confirmations, updates, and promotional offers (if you’ve opted in to receive marketing communications).
• Improvement of Services: To analyze website performance and make improvements to our products and services.
• Legal Compliance: To comply with applicable laws and regulations.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following instances:

• Third-Party Service Providers: We work with trusted partners to help with payment processing, shipping, and marketing. These partners are required to keep your information secure and confidential.
• Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., courts or government agencies).

4. Payment Information

We do not store your payment information directly. All payment transactions are processed securely by our third-party payment processors. These providers follow industry standards to protect your data during transactions.

5. Data Security

We take the protection of your personal information seriously and implement appropriate security measures to safeguard it. These include encryption, secure socket layer (SSL) technology, and other tools to protect your data from unauthorized access or disclosure.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Cookies and Tracking Technologies

We use cookies and other tracking technologies to:

• Enhance User Experience: Remember your preferences and make navigating the site more efficient.
• Analytics: Understand how you interact with our website and improve our services.

You can manage your cookie preferences through your browser settings, though disabling cookies may affect your ability to use some features of our website.

7. Your Rights

You have the following rights regarding your personal data:

• Access and Update: You may access and update your personal information by logging into your account or contacting our customer support.
• Opt-out of Marketing Communications: If you no longer wish to receive promotional emails, you can opt-out by clicking the unsubscribe link in any marketing email or by contacting us directly.
• Request Deletion: You may request that we delete your personal information from our system, subject to certain legal exceptions.

8. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and the "Last Updated" date will be updated accordingly. We encourage you to review this policy periodically for any changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

• Email: info@stancray.com